Privacy Policy

121 take your privacy and our terms for using this website very seriously and we try hard to keep to the relevant conditions set out in UK data-protection laws.
Personal information received by 121 will be kept secure and processed in accordance with the law relating to data protection. Any non-personal information or material sent to 121 will be deemed not to be confidential. 121 will keep information that identifies you or allows us to contact you confidential. We may from time to time use your personal information to contact you about new products and services and for other related marketing purposes.

Legal
By using this site you agree to the terms of 121’s privacy policy.
This statement sets out our terms and conditions regarding our products and services. If you have any questions about this website or our privacy policy or terms please contact us.

Terms and Conditions
Copyright Information Copyright and all other intellectual property rights in the material available on this site is owned by 121 Customer Insight Limited and third parties and can only be used in the ways described in this legal notice. Except as otherwise indicated on this website you may view or download and print a single copy of documents and graphics from this website provided that
• the material is used solely for research, personal or non-commercial purposes
• the material is not modified or altered in anyway
• you do not remove any part of this legal notice

All other rights, title and interest not expressly granted herein are expressly reserved. You are not permitted to copy, broadcast, download, store, transmit, show, adapt or change in any way the content of this website for any purpose whatsoever without the prior written consent of 121
All rights, title and interest not expressly granted are reserved.

Links to other sites
Links connecting this site with other sites are for your convenience only. 121 does not endorses these sites or their content or any changes and updates to them.

Confidential information
Any non-personal information sent to 121 will be deemed not to be confidential. By sending 121 non-personal information you grant 121 an unrestricted, irrevocable, royalty free, perpetual licence to use, reproduce, display, perform, modify, transmit and distribute the information.
You also agree that 121 is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. 121 will not release your name or publicise the fact that you submitted materials or other information to us unless you grant us permission to do so and we first notify you that the materials submitted to a site will be published or used with your name on it or we are required to do so by law.

Trademark information
All company, product or service names referenced in this website are used for identification purposes only and may be trademarks of their respective owners. 121’s trademarks may be used only with written permission from 121.

Warranties and Disclaimer
Except as expressly provided otherwise in an agreement between you and 121, all information, software, products and related graphics contained on this website are provided without warranty of any kind either expressed or implied including but not limited to the implied warranties of satisfactory quality fitness for purpose title and non-infringement of third party intellectual property rights.
In no event shall 121 be liable for any direct indirect incidental special or consequential damages for loss of profits revenue data or use incurred by you or any third party whether in action in contract tort or otherwise arising from your access to or use of this website. 121 make no representations about the suitability reliability or timeliness and accuracy of the information software products and related graphics contained on this website. 121 reserve the right to make improvements changes or updates to this web site at any time without notice.

Governing law and Jurisdiction
This website is controlled by 121 from its offices within the United Kingdom. The interpretation construction and effect of this legal notice and disclaimer shall be governed and construed in all respects in accordance with the laws of England. You and 121 also agree to submit to the exclusive jurisdiction of the English courts.

Contact us (click here) or call us directly on 0161 919 9610

Company registrations, office address and registered office

121 Customer Insight Limited is a company registered in England and Wales Our company number is: 4533822
Our VAT number is: 762 7172 20
Our office address is:
34 Modwen Road
Waters Edge Business Park
Salford Quays
Manchester
M5 3EZ

Our registered office is:
6th Floor
Cardinal House
St Mary’s Parsonage
Manchester
M3 2LG