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Warm lead transfers

one2one carefully profile b2b and b2c sales leads in real time. Clients have total control over lead volumes and flow patterns and transfers are supported with intensive quality control and on-line reporting.

We also have systems that enable us to pass over the customer data along with the call - this is done using our lead portal. All your team needs is access to the internet, when we pass the call through, we give your team a reference number to enter on our site. This then brings up the details of the customer on the call.

We specialise in insurance lead generation, but have also worked across a number of other industries.

 
 
Our Data

one2one have a data warehouse of 1.5 million UK company profiles updated weekly by Companies House. In addition one2one access a further base of 1.2 million UK small businesses.
We use all of the UK’s 40 million consumer household records, 20 million survey records and 25 million consumer profiles from client companies.
 


We bring the best sources of data together and use a Pathfinder study to establish the benchmarks for comparison and to rank the contenders.

Our Pioneer team members call a small percentage of prospects in each set to gain insight to the prospects perception and attitude.
 
 
Your Data

The value to be found in client’s own data should never be overlooked. It can be the best starting point. We integrate your data with ours and bring clarity to this important asset.

 


one2one are experienced developers of data management projects both in the UK and offshore.
 
© 2010 121 Customer Insight - UK Outbound Call centre

34 Modwen Road, Water’s Edge Business Park
Salford Quays, Manchester, M5 3EZ
t: 0161 919 9610 e: info@121customerinsight.co.uk
Company No. 4533822