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SALESdrive is a fully integrated, web based, sales platform designed as a total solution for every firm that uses telephone marketing to drive sales and support field based sales teams.
   
 
   
 
SALESdrive is all bespoke

We don’t try and fit your requirements to our system. You specify what you want the system to do and we adapt to that specification - in quick time!

Whilst the core system structure exists, we work with you to give you the specific customisation that you need.

   
 

Security

Hosted servers

The ultimate internet evironment

Every possible consideration is made for dedicated servers to operate to their full potential, so they can deliver the highest possible levels of uptime and security.

Unrivalled connectivity - plugged directly to the backbone of the internet, every server enjoys a fully redundent Tier 1 connection so our customers never experience slow-down or service interruptions.

The safest place for your dedicated server.

Ultimate security
Data centre access is strictly limited to security-cleared personnel, controlled by extensive CCTV monitoring and state-of-the-art access control systems.

CCTV covers all areas of the data centres and coporate offices.

Highly experienced security guards on duty 24x7x365.

Access control requiring swipe-card, multiple digit PIN, finger-print plus accurate weight matching, ensuring absilutely no access to unauthorised personnel.

Climate controlled environment
Extensive environmental controls are employed to make sure your dedicated server works to its full potential and delivers high performance day-in, day-out.

Our multi-million pound Denco system ensures that the data centre climate is monitored and adjusted to perfection at all times.

Top of the line air-conditioning unitsHumidity analysers and accurate temperature monitors. Fire suppression equipment - if the worst should happen, FM-200 gas is discharged within just 2 seconds to suppress the affected area.

Uninterrupible power supply
Our data centres use the most advanced APC X UPS system available, providing uniterruptible power to your dedicated server. In the case of a power outage, the power supply is switched instantly (with absoluteloy no interruption) to a diesel generator capable of running the data centres for 30 days.

Monitoring
In addition to our sophisicated monitoring systems, we have a team of expert engineers monitoring the data centres 24 hours a day, ensuring that any potential issues with the platform are prevented before they can even happen.

Scalability

Based on a per user model. SALESdrive is designed to link telemarketing and field teams effectively, SALESdrive seamlessly integrates with your existing systems and processes minimising waste and maximising opportunity every step of the way.

With hierarchical access your agents and sales people see what you want them to see, whilst senior managers can view the entire operation in content rich, customised reports.

Customisation & Flexibility

With you for as long as you need

Whilst the core system structure exists, we work with you to give you the specific customisation that you need. And because we recognise that evolution is natural, we stay alongside with dedicated support teams to deliver the enhancements you need in the future.

 
 


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© 2010 121 Customer Insight - UK Outbound Call centre

34 Modwen Road, Water’s Edge Business Park
Salford Quays, Manchester, M5 3EZ
t: 0161 919 9610 e: info@121customerinsight.co.uk
Company No. 4533822